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FAQ’S & HOW TO ORDER

how to order cigars & other frequently asked questions

How can I order cigars?

Ordering Procedure

The Foreign, Commonwealth & Development Office (FCDO) gives quota of duty/tax free (D/TF) goods to each Diplomatic Mission/International Organisation, valid from 1st April each year for a period of 12 months. This quota can be assigned to Tor Imports Ltd by use of form C426 either for individual orders or by releasing a percentage of your quota in a 'bulk release'. Please note we can only supply fully accredited A/B Diplomats with D/TF goods, and who are members of the Diplomatic Cigar Club.

Step 1: Check

If your Diplomatic Mission/International Organisation have already assigned a 'Bulk Quota' to Tor Imports Ltd.

If there are internal authorisation processes, eg. Order forms need to be authorised and/or stamped by a designated individual within the Diplomatic Mission/International Organisation, before sending to Tor Imports Ltd.

Step 2: Customs Forms

Complete form C426 if no 'Bulk Release' is in place with Tor Imports Ltd: C426 Part 1, fill in the Diplomatic Mission/International Organisation information.

Step 3: Ordering

If Tor Imports Ltd have a C426 in place, place your orders online at www.diplomaticcigarclub.com, by email, by post or over the telephone.

Step 4: Delivery

Orders can only be delivered to the residence of the Head of Mission or the official address of the Diplomatic Mission/International Organisation which are listed on the FCDO's website.

who can order cigars?

Only our Diplomatic Members who are duly accredited diplomats (A/B type) from Embassies, Consulates, and International Organisations who have formal diplomatic privilege can enjoy access to the Diplomatic Lounge and our state of the art online Diplomatic Cigar Store, offering a bespoke selection of award winning premium handmade cigars from the Dominican Republic, Nicaragua, Mexico and Honduras, which can only be purchased as part of their annual Foreign, Commonwealth & Development Office’s diplomatic quota. 

where can i place my order?

Orders may be placed:

Online: www.diplomaticcigarclub.com 

By Telephone: 01626 821990 

By Email: info@diplomaticcigarclub.com

By Post: Tor Imports Ltd, The Old Quarry, Caton Cross, Ashburton, Devon, TQ13 7LH

is there a minimum order?

Orders for less than £150.00 in value will be subject to a £7.50 delivery charge.

CAN I ATTEND YOUR EVENTS?

Diplomatic Cigar Club events are by invitation only. Our Diplomatic Members, Associate Members and friends of the Club are invited to our exclusive events throughout the year. Hosted in spectacular surroundings at the most sought after venues in the UK, and on our digital platforms.

 

Get in touch if you'd like to join the Club or attend a specific event. 

Still in doubt?

Get in touch now

Send us your enquiry and we'll get back to you as soon as possible